- Balasore (India)
Trainer - Broadband Technician
Skill Development
TOT Certified Trainer
Jobs Description
📠Job Summary:
We are seeking a skilled and customer-focused Broadband Technician to install, maintain, and troubleshoot internet and network services for our clients. The ideal candidate will have a good understanding of broadband systems, strong technical abilities, and a passion for delivering exceptional service. 🚀💻
🔧 Key Responsibilities:
- ðŸ› ï¸ Install, configure, and activate broadband internet services at customer premises
- 🔠Diagnose and resolve connectivity issues, both on-site and remotely
- 📡 Set up modems, routers, switches, and other network equipment
- 📞 Provide on-site support and guidance to customers on device usage
- 📋 Complete service reports and maintain installation records accurately
- âš™ï¸ Ensure compliance with safety and technical standards during installations
- 🚗 Travel to customer locations and service areas as needed
- 🤠Coordinate with the support team for escalated issues or network outages
✅ Key Skills & Competencies:
- 💡 Strong knowledge of broadband systems, routers, and networking
- 🧰 Proficient in using installation tools and diagnostic equipment
- 👂 Excellent communication and customer service skills
- 🔠Ability to troubleshoot and think analytically under pressure
- 📶 Familiarity with signal testing and basic cable management
- 📱 Comfortable using mobile apps and digital service logs
- 🚦 Awareness of safety protocols and procedures
🎓 Qualifications:
- 📘 Minimum: 10+2 / ITI / Diploma in Electronics, Electrical, or related field
- 🧑🔧 Experience in broadband installation or field service preferred
- 🪪 Valid driving license (for field service roles)
Education Qualification
Education Level : Bachelor's Degree
Technical Education : N/A
Certificate : N/A
Industrial Certificate : Experience
Required Skills and Abilities
Key Skills
Technical Installation Skills, Troubleshooting Abilities, Customer Service Skills, Networking Knowledge, Documentation & Reporting, Safety Awareness.
Other Skills
Time Management
Language Requirement
- English - Reading, Writing, Speaking
- Hindi - Reading, Writing, Speaking
Jobs Company Details
Company Name : Medhavi Foundation
About Company
Medhavi Foundation is a leading not-for-profit organization in the field of education and skill development, founded in 2012 by a group of IIT alumni. With a strong vision to bridge the growing gap between industry demand and skilled manpower, Medhavi has been at the forefront of vocational training across diverse sectors in India.
Driven by innovation and impact, Medhavi Foundation leverages cutting-edge learning technologies, domain-expert trainers, and a nationwide network of model skill training centres to empower India’s youth. Its mission is to enhance employability and livelihoods through scalable and quality-driven skill development solutions.
Medhavi Foundation is also the sponsoring body of Medhavi Skills University (MSU), Sikkim, further extending its commitment to skilling through formal higher education aligned with industry needs.
Registered under Section 25 of the Indian Companies Act, 1956, Medhavi Foundation operates as a not-for-profit entity and collaborates with key national and state-level stakeholders. Its strategic partnerships include the National Skill Development Corporation (NSDC), State Skill Missions, and leading corporate organizations to deliver impactful skilling programs.
Contact Person : Isha
Contact Email ID : admin@skillcouncils.com
Contact Number : 8920811005
Address : Balasore, Odisha
Company Website : https://www.skillcouncils.com
