Front Desk Receptionist – Job Description

We are seeking a friendly and professional Front Desk Receptionist to be the first point of contact at our organization. The ideal candidate will have excellent communication skills, a welcoming attitude, and the ability to manage front desk operations smoothly and efficiently.

🔧 Key Responsibilities

📞 Answer and direct incoming phone calls
🙋 Greet and assist visitors with a warm, courteous approach
📋 Maintain visitor records and manage appointments
🧾 Handle incoming/outgoing mail and deliveries
🧑‍💻 Perform basic administrative and clerical duties (filing, data entry, etc.)
📅 Schedule meetings and manage calendars
🧼 Ensure the front desk area is neat, organized, and presentable

💡 Required Skills

🗣️ Excellent verbal and written communication
😊 Strong interpersonal and customer service skills
📞 Professional telephone etiquette
📊 Basic computer proficiency (MS Office, email, printer/scanner usage)
📍 Multitasking and time management abilities
🧠 Problem-solving mindset and attention to detail
👔 Presentable appearance and polite demeanor

🎓 Qualifications

🎓 Minimum 12th Pass; Graduation preferred
🧑‍💼 1–2 years of experience in front desk, reception, or customer-facing roles preferred
🌐 Proficiency in English, Hindi, and/or regional language is a plus

Education Level : Bachelor's Degree

Technical Education : N/A

Certificate : N/A

Industrial Certificate : Experience

Key Skills
Customer Service Orientation, Telephone Etiquette, Problem-Solving Skills, Attention to Detail,

Other Skills
Adaptability

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing, Speaking