1. Product Repair:

• Repair and maintain products to ensure they are in good working condition.

2. Self Service Centre Audit:

• Conduct audits as per SQA audit format to ensure compliance with quality standards.

3. Data Entry:

• Accurately enter data on CAF, including spares stock code, defect code, and supplier codes.

4. Product Quality Feedback:

• Provide product quality feedback through TCTP (PQF) to ensure continuous improvement.

5. Service Centre Maintenance:

• Maintain a clean and organized Service Centre, adhering to health and safety standards.

6. Tool and Equipment Maintenance:

• Maintain, repair, and replace tools and equipment as needed to ensure they are in good working condition.

7. Support to Retail Team:

• Provide technical support and assistance to the retail team as needed.

8. Service Attribute Focus:

• Focus on delivering exceptional service attributes, including customer satisfaction, quality, and timeliness.

Education Level : High School Diploma or Equivalent

Technical Education : ITI (All Trade)

Certificate : N/A

Industrial Certificate : Experience

Key Skills
Technical & Mechanical Skills, Engineering Knowledge, Problem-Solving & Decision Making,Safety & Emergency Response.

Other Skills
Time Management

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing,