• Greet guests warmly and assist them with ticket purchases, inquiries, and information.
• Operate ticketing software (POS) and handle transactions efficiently and accurately.
• Resolve guest complaints politely and promptly or escalate them to the supervisor.

• Take food and beverage orders at the counter or through handheld devices.
• Serve items promptly while maintaining hygiene and service standards.
• Ensure proper billing and assist in replenishing stock when needed.

• Check tickets and guide guests to the correct screen.
• Maintain order and cleanliness inside the auditorium during and after shows.
• Handle lost & found or emergency situations as per protocol.

• Adhere to all safety, hygiene, and sanitization protocols as per company and FSSAI norms.
• Ensure neatness and cleanliness in the lobby, restrooms, and public areas.
• Follow SOPs related to fire safety, emergency evacuations, and security checks.

• Qualification: 10th Pass / 12th Pass / Graduate (Preferred)
• Experience: 0–2 years (Freshers may apply; hospitality/retail/service background is a plus)
• Age Limit: 18–30 years
• Language Skills: Basic English and regional language proficiency

• Excellent communication and interpersonal skills
• Polite, customer-friendly attitude
• Team player with a positive and energetic outlook
• Ability to handle pressure in peak hours
• Punctual and disciplined

• Rotational shifts (including weekends and holidays)
• Uniform and grooming standards must be followed as per brand policy
• Standing job profile for long durations

• Competitive salary + incentives
• Free movie tickets (as per policy)
• Employee discounts on F&B
• Uniform, training, and career development support

Education Level : High School Diploma or Equivalent

Technical Education : N/A

Certificate : N/A

Industrial Certificate : Experience

Key Skills
Technical Proficiency, Time Management, Product/Service Knowledge, Adaptability.

Other Skills
Teamwork

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