Jobs Description
Job Description – Retail Trainer
Retail Trainers for leading retail organizations and skill development projects. We are looking for experienced, enthusiastic, and result-oriented professionals who are passionate about developing retail talent and enhancing customer service standards. The ideal candidate will be responsible for delivering engaging training programs, improving sales performance, and ensuring trainees are industry-ready.
As a Retail Trainer, you will design and conduct training sessions on retail sales, customer service, store operations, product knowledge, visual merchandising, inventory management, and workplace etiquette. You will assess trainees' performance, identify skill gaps, and provide continuous coaching to improve their knowledge and productivity.
The role requires close coordination with retail managers, HR teams, training coordinators, and operational staff to ensure training objectives are achieved. Trainers should be capable of delivering classroom sessions, practical demonstrations, on-the-job training, and digital learning modules while maintaining accurate training records and reports.
Key Responsibilities
- Conduct classroom and practical training sessions for retail staff and trainees.
- Train candidates on retail sales, customer service, store operations, and billing processes.
- Develop and update training materials, presentations, and assessment tools.
- Evaluate trainee performance through assessments, role plays, and practical demonstrations.
- Provide coaching and feedback to improve individual and team performance.
- Ensure adherence to company SOPs, quality standards, and retail compliance guidelines.
- Train employees on product knowledge, visual merchandising, inventory handling, and POS systems.
- Maintain attendance records, training reports, and certification documentation.
- Coordinate with store managers and HR teams to identify training needs.
- Support placement, onboarding, and post-training performance monitoring where applicable.
Eligibility Criteria
- Bachelor's degree or Diploma in Retail Management, Business Administration, Commerce, or a related field.
- Experience as a Retail Trainer, Sales Trainer, Store Manager, or Learning & Development professional is preferred.
- Strong understanding of retail operations, customer service, sales techniques, and store management.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in Microsoft Office and digital learning platforms.
- Willingness to travel for training assignments, if required.
Education Qualification
Education Level : Bachelor's Degree
Technical Education : Diploma in Retail Management
Certificate : TOT Certified
Industrial Certificate : Certified Retail Trainer
Required Skills and Abilities
Key Skills
Retail Sales Training, Store Operations Management, Customer Service Excellence
Other Skills
Leadership
Jobs Company Details
Company Name : Apne Log
About Company
Apne Log Foundation is a non-profit organization dedicated to empowering underserved communities through education, skill development, healthcare, livelihood generation, women empowerment, and social welfare initiatives. The organization works closely with government agencies, corporate partners, educational institutions, and local communities to implement impactful development programs that create sustainable opportunities for individuals and families.
With a strong focus on inclusive growth, Apne Log Foundation conducts vocational training, capacity-building workshops, community awareness campaigns, youth development programs, and employment-linked skill initiatives. The organization is committed to enhancing employability, promoting entrepreneurship, and improving access to quality education and healthcare for marginalized populations.
Driven by the vision of building self-reliant and empowered communities, Apne Log Foundation believes in collaboration, innovation, and grassroots participation to bring lasting social change. Through its dedicated team and strategic partnerships, the foundation continues to make a meaningful impact across various sectors, contributing to the overall socio-economic development of society.
Contact Person : Meenakshi
Contact Email ID : meenakshiskillcouncils@gmail.com
Contact Number : 7678208575
Address : Hapur, Uttar Pradesh
Company Website : https://apnelog.org/