A Front Office Associate is responsible for handling front desk operations, providing excellent customer service, and ensuring smooth administrative functions. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Customer Service & Reception:

• Greet visitors, clients, and employees with a friendly and professional attitude.
• Answer phone calls, emails, and inquiries efficiently.
• Assist guests with check-in/check-out procedures (if applicable).

Administrative Support:

• Maintain records, logs, and reports as required.
• Schedule appointments and manage calendars for meetings or events.
• Handle incoming and outgoing mail and deliveries.
• Assist with data entry, filing, and office organization.

Operations & Coordination:

• Ensure the reception area is clean, organized, and welcoming.
• Coordinate with other departments for office maintenance, supplies, and support.
• Monitor visitor access and maintain security procedures.
• Handle billing, invoicing, and basic financial transactions if required.

Education Level : Bachelor's Degree

Technical Education : N/A

Certificate : TOT Certified in Front Office Associate.

Industrial Certificate : N/A

Key Skills
Problem solving, Customer service, Time management, Attention to detail.

Other Skills
Teamwork

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing,