Job Description – General Duty Assistant (GDA)

Company Name: Amass Skill Ventures Private Limited
Job Title: General Duty Assistant (GDA)
Location: Lucknow (Uttar Pradesh)

Job Summary

The General Duty Assistant (GDA) plays a vital role in hospitals and healthcare facilities by supporting nurses, doctors, and other medical staff in delivering safe, compassionate, and quality patient care. GDAs ensure patient comfort, maintain hygiene standards, and contribute to the smooth functioning of hospital operations.

Key Responsibilities

Patient Care

• Assist patients with daily activities such as bathing, dressing, grooming, feeding, and mobility.
• Support in shifting, lifting, and transferring patients from beds to wheelchairs or stretchers.
• Help patients with toileting and personal hygiene.
• Observe and promptly report any changes in patient condition to the nursing staff.

Support to Medical Staff

• Assist nurses during medical procedures like dressing wounds and checking basic vitals (temperature, pulse, BP).
• Prepare and maintain patient rooms, beds, and belongings in a clean and organized manner.
• Safely transport laboratory samples, medicines, and documents within hospital departments.

Infection Control & Cleanliness

• Ensure patient surroundings are kept clean, sanitized, and safe.
• Strictly follow infection control protocols including hand hygiene, PPE usage, and surface disinfection.
• Dispose of biomedical and general waste according to hospital safety guidelines.

Administrative Tasks

• Record patient movements, activities, and other details as instructed.
• Escort patients, visitors, or relatives as needed and assist in non-clinical duties.

Skills & Competencies

• Compassionate and empathetic in handling patients, especially elderly and critically ill.
• Strong sense of responsibility with patience and attentiveness.
• Good physical stamina to handle long working hours and physically demanding tasks.
• Ability to understand and follow medical staff instructions accurately.
• Basic knowledge of medical terminology (preferred).

Educational Qualification & Experience

• Minimum: 10th Pass
• Certification in General Duty Assistant (NSQF Level 3) from NSDC/PMKVY or equivalent skill development body (preferred).
• Prior experience as a General Duty Assistant in hospitals or healthcare facilities is mandatory.

Working Conditions

• Rotational shifts (morning/evening/night).
• Must be available on weekends and holidays as per hospital duty roster.
• Work environment may involve direct patient contact, lifting patients, and exposure to clinical surroundings.

Education Level : High School Diploma or Equivalent

Technical Education : N/A

Certificate : N/A

Industrial Certificate : Experience

Key Skills
Daily Patient Care, Monitoring Patient Condition, Medication assistance, Clean & Safe Environment, Providing Emotional Support.

Other Skills
Time Management

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing, Speaking