Job Title: Housekeeping Supervisor

Company: Forbes Facility Services

Location: Mumbai, Maharashtra

Job Summary:

Forbes Facility Services is looking for an experienced Housekeeping Supervisor with ITI qualification and proven expertise in managing housekeeping operations. The ideal candidate should have strong leadership skills, a focus on quality standards, and the ability to ensure client satisfaction through effective team management, safety compliance, and service excellence.

Key Responsibilities:

• Supervise and lead housekeeping staff to ensure smooth daily operations across client facilities.
• Conduct regular inspections of premises to maintain high standards of cleanliness, hygiene, and sanitation.
• Provide training, guidance, and motivation to housekeeping teams for skill enhancement and performance improvement.
• Ensure compliance with safety, hygiene, and environmental regulations within the facility.
• Manage housekeeping resources efficiently, including cleaning materials, equipment, and consumables.
• Prepare and maintain records of housekeeping activities, schedules, and reports.
• Handle client interactions, address service issues, and ensure customer satisfaction at all times.
• Coordinate with facility management and other departments for seamless service delivery.

Qualifications & Skills:

• ITI (Industrial Training Institute) certification (mandatory).
• Minimum 3–6 years of relevant experience in housekeeping operations, with at least 1–2 years in a supervisory role.
• Strong leadership and team management skills.
• In-depth knowledge of housekeeping processes, cleaning techniques, and equipment handling.
• Excellent communication and interpersonal skills for client and team interactions.
• Strong organizational and inventory management abilities.
• Focused on maintaining high service quality and client satisfaction.

Why Join Us?

• Opportunity to work with a leading facilities management company.
• Professional growth through leadership exposure and training opportunities.
• Client-facing role with scope for career advancement.

Education Level : High School Diploma or Equivalent

Technical Education : N/A

Certificate : N/A

Industrial Certificate : Experience

Key Skills
Leardership & Team Management, Quality Control& Inspection, Safety & Hygiene Compliance, Communication & Coordination

Other Skills
Time Management

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing, Speaking