- Gautam Buddha Nagar (India)
Banking Customer Service Executive
Banking, Investment, and Insurance
Banking Customer Service Executive
Jobs Description
Job Title: Banking Customer Service Executive
Company: Visotech HR Solution Agency
Location: Gautam Buddha Nagar (Uttar Pradesh)
Job Summary:
Visotech HR Solution Agency is hiring experienced Banking Customer Service Executives to handle customer interactions in both chat and voice processes for our banking sector clients. The role requires strong communication skills, problem-solving ability, and prior experience in the international process or BFSI sector.
Key Responsibilities:
- Handle customer queries through both voice calls and chat platforms.
- Assist customers with banking-related inquiries, transaction updates, and issue resolutions.
- Maintain accurate records of customer interactions and transactions.
- Follow banking compliance protocols and company guidelines.
- Escalate unresolved issues to the appropriate department.
- Deliver high-quality service to ensure customer satisfaction and retention.
Work Schedule & Benefits:
- 5 Days Working
- 2 Rotational Offs
- Both Sides Cab provided
- Attractive salary packages:
- Chat Process: ₹36,000 In-hand
- Blended Process: ₹40,000 In-hand
- Chat Process: ₹36,000 In-hand
Requirements:
- Education: Graduate (minimum qualification requirement).
- Experience: Minimum 1 year in an international process or BFSI sector is mandatory.
- Strong proficiency in English (both spoken and written).
- Ability to handle high-volume customer interactions with professionalism.
- Good typing speed and familiarity with CRM tools.
- Strong problem-solving and multitasking abilities.
Education Qualification
Education Level : Bachelor's Degree
Technical Education : N/A
Certificate : N/A
Industrial Certificate : Experience
Required Skills and Abilities
Key Skills
Banking & Customer Service Skills, Communication & Interpersonal Skills, Technical Skills, Sales & Cross-Selling Skills, Time management & multitasking, Problem-solving & analytical thinking
Other Skills
Time Management
Language Requirement
- English - Reading, Writing, Speaking
- Hindi - Reading, Writing, Speaking
Jobs Company Details
Company Name : Visotech HR Solution Agecncy
About Company
Visotech HR Solution Agency is a trusted and dynamic human resource service provider, committed to connecting talented professionals with the right career opportunities and helping businesses build high-performing teams. We specialize in delivering customized recruitment, staffing, and workforce management solutions across multiple industries, ensuring that both clients and candidates achieve long-term success.
With a deep understanding of the ever-evolving job market, our team of HR experts leverages industry knowledge, advanced recruitment tools, and a client-centric approach to deliver efficient, reliable, and result-driven solutions. We pride ourselves on maintaining transparency, professionalism, and a strong focus on quality in every engagement.
At Visotech HR Solution Agency, we don’t just fill vacancies—we build relationships, foster talent, and empower organizations to thrive in a competitive environment. Whether you are an employer seeking the perfect candidate or a job seeker aiming to advance your career, we are your strategic partner in success.
Contact Person : Ankit Kumar
Contact Email ID : xxxx@visotech.co.in
Contact Number : 97xxxxx32
Address : N/A
Company Website : https://visotech.co.in/
