Job Title: Sales Field Executive
Company: Cholamandalam Investment and Finance Company Limited
Location: Ganjam (Odisha)
Qualification: Graduate / 12th Pass / ITI with Good Knowledge of Field Sales
Experience: Minimum 1–3 Years of Sales / Field Sales Experience (NBFC / Banking / Financial Products Preferred)

About the Company:

Cholamandalam Investment and Finance Company Limited (Chola) is a leading financial services provider in India, offering a wide range of financial products including vehicle finance, home loans, SME loans, and other allied services. We are committed to delivering value-driven financial solutions to our customers through innovation, trust, and excellence.

Key Responsibilities:

1. Lead Generation & Business Development
   • Generate leads from the open market, references, and various sales channels.
   • Build and maintain strong relationships with automobile dealers, DSAs (Direct Selling Agents), and DSTs (Direct Sales Teams) for business sourcing.
2. Client Relationship Management
   • Develop long-term relationships with clients to encourage repeat business and referrals.
   • Ensure personalized service to meet customer expectations and enhance satisfaction.
3. Sales Target Achievement
   • Implement and execute effective sales strategies to achieve monthly and quarterly targets.
   • Organize and participate in promotional loan events and on-ground marketing activities.
4. Loan Processing & Coordination
   • Meet clients for loan requirement discussions, verify documents, and process loan applications.
   • Coordinate with the credit team for loan sanction and disbursement while ensuring due diligence.
5. Market Expansion
   • Empanel new and used vehicle dealers in the market to expand business reach.
   • Keep track of competitor products, pricing, and marketing strategies to stay ahead in the market.
6. Customer Service & Issue Resolution
   • Handle customer queries, complaints, and service-related issues promptly.
   • Take ownership of 1st EMI pending cases, unpaid accounts, ED (Early Default) cases, and NS (Non-Start) accounts to ensure resolution.
7. Internal Coordination
   • Work closely with internal teams to ensure smooth loan processing and customer satisfaction.
   • Maintain timely reporting of sales performance and market feedback.

Required Skills & Competencies:

• Strong communication and interpersonal skills.
• Good understanding of financial products (Vehicle Loans, Personal Loans, SME Loans, etc.).
• Negotiation and persuasion abilities.
• Target-driven with problem-solving attitude.
• Ability to work independently and in a team.
• Willingness to travel extensively for client meetings and dealer visits.

Education Level : Bachelor's Degree

Technical Education : Diploma

Certificate : N/A

Industrial Certificate : Experience

Key Skills
Banking Product Promotion, Customer Relationship Management (CRM), Field Sales & Outdoor Marketing, Team Collaboration & Reporting, Market Research & Competitor Analysis

Other Skills
Time Management

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing, Speaking