🎓 Designation:

Trainer – Front Office Associate (THC/Q0102)
(Trainer must be TOT-certified by the Tourism & Hospitality Skill Council)

🏢 Company: Valeur Fabtex Pvt Ltd

📍 Location: Patna, Bihar (Interview via Online Mode)

📘 Qualification & Experience (as per NSQF QP THC/Q0102):

• Minimum Qualification: 11th grade pass or equivalent (e.g., 10th + NTC/NAC or ongoing diploma after 10th)
• Trainer Qualifications Required:
  • Domain Certification in Front Office Associate (THC/Q0102), passing minimum 70–80% as per SSC norms
  • Platform/Trainer Certification mapped to “Trainer” QP (SSC Q1402), with ≥70–80% scores
• Experience: Min. 4 years in hotel front office operations, including at least 1 year in supervisory or training role

🎯 Key Responsibilities:

1. Counsel Candidates — Conduct career counselling sessions for trainees, explaining course structure, career pathways, and certification benefits.
2. Deliver Training — Teach curriculum as per THC/Q0102 modules: Check‑in/out, guest registration, room allotment, payment processing, guest services in accordance with NOS THC/N0130, THC/N0107 etc.
3. Monitor Attendance — Maintain strict attendance control and ensure minimum 80% attendance for certification eligibility.
4. Daily MIS Reports — Update daily status: attendance, trainee participation, issues, and progress.
5. Pre‑Assessment — Conduct regular practice evaluations to prepare students for the summative assessments.
6. Assessment Readiness — Prepare candidates comprehensively for SSC-affiliated certification exams.
7. Motivate for Placement — Guide trainees to aim for top results and facilitate placement assistance.
8. Result Guarantee — Commit to achieving at least a 95% pass rate through continuous guidance and follow‑ups.

🧑‍🏫 Personal Attributes & Skills:

• Excellent communication, presentation and counselling abilities
• Ability to deliver structured and interactive classroom/online learning
• Strong planning and organizational skills
• Professional grooming and disciplined work ethic
• Passion for skill-development and trainee success

🧩 Trainer Profile Summary:

✅ Why Join Us:

• Opportunity to shape careers under NSQF-aligned, SSC-endorsed training
• High autonomy in delivering structured curriculum
• Virtual interviewing for convenience
• Meaningful work: achieving 95% results, elevating employability and placements

Education Level : Bachelor's Degree

Technical Education : N/A

Certificate : TOT Certified in Front Office Associate

Industrial Certificate : Experience

Key Skills
Customer Engagement & Service Excellance, Effective Communication skills, Front Office Software Proficiency, Problem Solving & Confict Resolution.

Other Skills
Time Management

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing, Speaking