Full Time Job
  • Anakapalli (India)

Duty Officer

Media & Entertainment
Duty Officer

Jobs Description

🛡️ Job Title: Duty Officer

🏢 Company: PVR INOX Ltd

📍 Location: Anakapalli, Andhra Pradesh


📝 Job Description:

PVR INOX Ltd is looking for a proactive and experienced Duty Officer to oversee operations, ensure compliance, and lead the team during live operations. The ideal candidate must be a graduate with solid experience in operations management—preferably in cinema, hospitality, aviation, or retail—and possess excellent situational awareness, crisis-handling abilities, and a hands-on leadership approach.

As the Duty Officer, you will be the nerve center of daily operations, ensuring that your assigned location is safe, fully equipped, and functioning efficiently. You are the first responder and final authority when the unexpected happens—and the bridge between chaos and control.


✅ Eligibility Criteria:

  • Education: Graduate in any discipline (Hospitality/Management preferred)
  • Experience: Minimum 2–4 years in a similar role (cinema, hotel, airport, mall, or retail operations)
  • Language: Proficient in Telugu, Hindi & English

🎯 Key Responsibilities:

  1. Mastermind of Crisis Control – Lead emergency response, handle conflict resolution, and escalate critical issues with calm authority.
  2. The Pulse of the Organization – Monitor all operational touchpoints including crowd management, security, hygiene, and service efficiency.
  3. The Bridge Between Chaos and Control – Act as the key link between departments and senior management for real-time updates and interventions.
  4. First Responder, Final Authority – Be the go-to person during high-pressure situations; take decisive actions that uphold brand standards and safety.
  5. Situational Awareness Extraordinaire – Maintain a vigilant eye across premises, predict and prevent risks, and lead proactive corrections.
  6. Equip & Enable Teams – Ensure that all units under your supervision are fully operational, staff are briefed, and essential tools/supplies are in place.
  7. Guest Experience Oversight – Interact with guests, manage escalations, and maintain a high level of customer satisfaction at all times.
  8. Report & Record – Maintain daily activity reports, incident logs, and coordinate with HR, tech support, and facility management.

🧩 Key Skills Required:

  • Strong leadership and team supervision
  • Excellent communication and problem-solving
  • Operations & resource management
  • Emergency response & safety protocol
  • Tech-savvy (CCTV, reporting tools, POS familiarity)
  • Guest service orientation

🎬 Why Join PVR INOX Ltd?

At PVR INOX, we don’t just screen movies—we craft experiences. As a Duty Officer, you’ll be at the front lines of customer satisfaction and operational success. Join us and be part of India's largest and most dynamic cinema entertainment brand.

Education Qualification

Education Level : Bachelor's Degree

Technical Education : N/A

Certificate : N/A

Industrial Certificate : Experience

Required Skills and Abilities

Key Skills
Crisis-toC-continuity Mindset, Leadership without EGO, Operational Coordination, Command Communication, Problem Solver Extraodinaire

Other Skills
Time Management

Language Requirement

  • English - Reading, Writing, Speaking
  • Hindi - Reading, Writing, Speaking

Jobs Company Details

Company Name : PVR Inox Ltd Hyderabad

About Company
PVR INOX Ltd. is India’s largest and most iconic multiplex chain, revolutionizing the movie-going experience with world-class entertainment, hospitality, and customer service. Born from the strategic merger of PVR Cinemas and INOX Leisure, PVR INOX now operates a vast network of premium cinemas across the country, offering cutting-edge technology, diverse content, and luxurious amenities. In Hyderabad, PVR INOX brings the magic of cinema to life with a portfolio of high-end multiplexes located in prime locations across the city. From IMAX and 4DX to recliner seats and gourmet food courts, every visit is designed to deliver a blockbuster experience both on and off screen.

Contact Person : Rahman

Contact Email ID : rxxxxxxxxxxxxx@pvrcinemas.com

Contact Number : 96xxxxx10

Address : N/A

Company Website : N/A

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Offered Salary (Monthly Salary)

INR. 25000 - INR. 30000
Jobs Position Information
  • Job Vacancy:
    Duty Officer
  • Gender
    Male
  • Age
    27-30
  • Location
    Anakapalli (India)
  • Jobs Type
    Full Time Job
  • Qualification
    Bachelor's Degree
  • Date Posted
    26-Jul-2025
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