Job Title: Service Associate

Location: Tumakuru, Karnataka
Company: PVR INOX Ltd.
Qualification: Graduate
Experience: Minimum 1–2 years in customer service, hospitality, or retail preferred
Industry: Entertainment / Cinema / Hospitality

Job Summary:

PVR INOX Ltd. is looking for dynamic and customer-focused Service Associates who can bring energy, enthusiasm, and excellence to the cinema experience. From box office to snack counters, and auditorium upkeep to guest assistance, you’ll be the friendly face that delivers blockbuster service at every step.

Key Responsibilities:

🎬 Master of Showtime Magic

• Ensure smooth and on-time movie show operations.
• Assist guests with seating, directions, and general queries.

🧼 Keeping the Big Screen Clean & Classy

• Maintain cleanliness and hygiene in the auditoriums and public areas.
• Conduct regular checks before and after shows.

🍿 Trained to Serve, Ready to Wow

• Deliver prompt and courteous service at the candy bar and F&B counters.
• Ensure product quality, inventory accuracy, and customer delight.

🎉 Turn Busy Weekends into Blockbuster Moments

• Efficiently handle high footfall during weekends and holidays.
• Prioritize crowd management and guest satisfaction.

🎟️ Your Friendly Face Behind the Box Office & Beyond

• Operate box office counters with accuracy and professionalism.
• Assist with ticket bookings, cancellations, and seat allocations.

💰 Cash Management from Box and Candy Area

• Handle daily cash transactions responsibly.
• Maintain accurate billing, cash register closing, and reporting.

Required Skills:

• Strong communication and interpersonal skills.
• Basic understanding of customer service practices.
• Familiarity with POS systems and cash handling.
• Ability to work in shifts, weekends, and holidays.
• Team player with a positive and engaging personality.
• Fluency in Kannada & English preferred.

Why Join PVR INOX?

• Be a part of India's biggest cinema experience.
• Work in a fast-paced, exciting entertainment environment.
• Opportunities for learning, growth, and advancement.

Education Level : Bachelor's Degree

Technical Education : Diploma

Certificate : N/A

Industrial Certificate : Experience

Key Skills
Guest Experience Champion, F&B Upselling NInja , Attention to Detail Safety & Protocol Adherence, Team Collaboration , Communication Skills,

Other Skills
Problem Solving

• English - Reading, Writing, Speaking
• Hindi - Reading, Writing, Speaking