- West Champaran (India)
Trainer - Guest Service Associate (Front Office)
Skill Development
TOT Certified Trainer
Jobs Description
The Guest Service Associate (Front Office) plays a vital role in ensuring a positive guest experience by providing efficient and professional service at the front desk. They act as the first point of contact for guests, handling check-ins, check-outs, reservations, and inquiries, while maintaining a friendly and welcoming demeanor.
Key Responsibilities
1) Guest Interaction.
2) Reservation Management.
3) Front Desk Operations.
4) Coordination and Communication.
5) Compliance and Standards.
Education Qualification
Education Level : Bachelor's Degree
Technical Education : Graduation in hotel /hospitality.
Certificate : TOT Certified in Guest Service Associate (Front Office)
Industrial Certificate : Diploma
Required Skills and Abilities
Key Skills
Problem-solving skills, Computer literacy, Customer service, Multitasking, Time management.
Other Skills
Teamwork
Language Requirement
- English - Reading, Writing, Speaking
- Hindi - Reading, Writing, Speaking
Jobs Company Details
Company Name : Bhartiya Bal Saksharta Mission
About Company
Established in 2000, Bhartiya Bal Saksharta Mission is an NGO working on child education. Since inception we have provided free primary education to more than 5000 poor children. We are benefiting over 1,000 children and their families every year, through our welfare projects on education, healthcare, livelihood and women empowerment, in remote villages and slums across 3 states of India.
Contact Person : Isha
Contact Email ID : admin@skillcouncils.com
Contact Number : 8595401953
Address : West Champaran, Bihar
Company Website : https://www.skillcouncils.com/index.php
